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Technical Support
We make
top quality support our priority. In fact, Rediker Software has
enjoyed a reputation for providing the best toll-free support
in the industry. Due to our commitment to providing superb technical
support, Rediker Software has developed a superb technical support
staff backed by a state-of-the-art phone system. When Administrator's
Plus users call, they aren't expected to leave an email or phone
message and wait days for assistance. Our customers call our
toll-free number and speak directly with a technical support
specialist.
When our customers have questions, they get immediate answers.
If during
peak seasons, you don't reach a technical support person immediately,
our phone system allows you to leave your phone number and maintain
your position in the queue. The phone system automatically dials
you back to put you in direct contact with a technician. Rather
than waiting on hold, you are free to continue your duties. Our
goal is simple. We strive to have all calls answered with no
wait for the customer or a maximum waiting time of five minutes.
In peak times, our phone system avoids customers having to wait
on hold.
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Rediker Software, Inc., 2 Wilbraham Road, Hampden, MA 01036
Support: 800-882-2994 | Sales: 800-213-9860
Copyright © 1998-2008 Rediker Software, Inc. All rights reserved.

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