Testimonials: Customer Support

Rediker Software makes top quality support our priority. In fact, we enjoy a reputation for providing the best toll-free support in the industry. Due to our commitment to superb technical support, we continually receive unsolicited letters lauding our support services and staff. Here is a sampling of what educators are saying about our customer support.

What customers are saying about our customer support

"We love Rediker Software, and I am thankful for you and all of the wonderful support and sales folks. Using the product is easy � and getting help is too. Not something that can be said of everyone else that's out there."

John Michael Cuccia, Assistant Director of Technology
St. Thomas High School
Houston, TX

"I like the Rediker Software support team. Hold times are always reasonable, and the support staff are always patient, friendly and helpful. Of course, the software is so easy to use, I rarely have to call them!"

Richard Scholz, Director of Technology
Valley Lutheran High School
Phoenix, AZ

"Rediker Software's policy of allowing you to speak to a customer service representative all through the day is one of the biggest advantages of this product. When I do complicated processes that I want to make sure I'm doing correctly, I just call them and they kindly walk me through them. They are diligent with follow through and want to see you get your problems resolved quickly."

Steven G. Sandifer, Upper School Mathematics
The John Cooper School
The Woodlands, TX

"I just wanted to thank the entire Rediker Software team for your wonderful student system. The support you've given me throughout the year, from your outstanding summer training workshop, your topnotch tech support staff, to your wonderful sales team, has truly made my transition to the Hebrew Academy and Administrator's Plus seamless."

Sandy Bernstein, School Software Administrator
Hebrew Academy of Greater Miami
Miami, FL

"Technical support is always so pleasant and helpful. I never dread calling because no one ever gets impatient or cross no matter what I am asking. They never make me feel like my questions or needs are insignificant. They are the best, and constantly on top of customer service and I really appreciate it."

Sue Bucceri, Secretary-Student Attendance
Salisbury Central School
Lakeville, Connecticut

"Your support staff has always been able to handle my questions and needs quickly, efficiently and patiently. They have saved me more times than I can count! We are definitely a smoother-running machine with Administrator's Plus in place."

Theresa Agopian, Registrar
Southlands Christian Schools
Walnut, California

"Your tech support is the best in the business bar none, and I have dealt with so many that don't do what your team does. Please let them know that we appreciate all their expertise and support."

Mary Furse, Network Administrator/IT Coordinator
New Milford Public Schools
New Milford, Connecticut

"I have been using the Administrator's Plus program since I started at Colegio San José in 1993...Not only are these programs very easy to learn and use, but they have the most amazing support staff ever!"

Marilu Vicens, Registrar
Colegio San Jose
San Jose, Puerto Rico

"Technical support has been wonderful. I'm a hands-on person, and the Rediker support people are great about walking me through things!"

Mary Carter, Secretary
Acushnet Public Schools
Acushnet, Massachusetts