Join the Rediker Software Team
Join the Rediker Software team and help make a difference in education by developing, supporting and empowering the software used by schools across the nation and around the world. As one of the world's leading providers of school administrative software, Rediker Software continues to work with educators and provide school leaders with the tools and technology to manage administrative tasks, maximize school-to-home communication and inspire student performance and success. Located in beautiful Hampden, Massachusetts, our office environment is fast-paced, dynamic and ever-changing. We look for enthusiastic and talented individuals to help us shape the future of education technology.
We appreciate a casual, relaxed workplace environment. Enjoy our spacious indoor/outdoor dining areas, fully equipped kitchen and company garden. Have a snack on Popcorn Wednesday or a burger on Cookout Friday.
We know you have a life, so we offer flexible working hours and ample vacation days. We also offer an excellent 401k and a great health plan.
We have been in business for over 40 years and many of our employees have been here for more than 10 years. With such incredible employee happiness and customer satisfaction, we know that Rediker Software will be a great fit for you.
Customer Account Manager (Hampden, MA)
The Customer Account Manager (CAM) is the trusted advisor for each customer across their portfolio. The purpose is to own the retention and growth of customers by being an advocate for the customer. The Customer Account Manager (CAM) will also identify opportunities to continuously improve the customer's business and engage relevant specialists where required to provide consultancy and professional services solutions.
Essential Duties and Responsibilities:
NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. Other duties and responsibilities may be assigned as dictated by the business needs and conditions.
Education and Experience:
Competencies and Skills:
Physical Demands:
Work Environment:
Offices and workstations are located on three levels accessible primarily by stairs and there is elevator availability if required.
Rediker Software has in place a COVID-19 vaccination policy, requiring all Rediker staff to be fully vaccinated, regardless of work location. Also, Rediker Software is a non-smoking place of business and requires staff to be non-smokers.
Please submit cover letter and resume to:
Rediker Software, Inc.
2 Wilbraham Rd
Hampden, MA 01036
Jr. Customer Support Representative (Hampden, MA) (Hampden, MA)
The Jr. Customer Support Representative responds to customer requests for technical support and training of Rediker’s software.
Essential Duties and Responsibilities:
NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. Other duties and responsibilities may be assigned as dictated by the business needs and conditions.
Education and Experience:
Competencies and Skills:
Physical Demands:
NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Offices and workstations are located on three levels accessible primarily by stairs and there is elevator availability if required.
Rediker Software has in place a COVID-19 vaccination policy, requiring all Rediker staff to be fully vaccinated, regardless of work location. Also, Rediker Software is a non-smoking place of business and requires staff to be non-smokers.
Please submit cover letter and resume to:
Rediker Software, Inc.
2 Wilbraham Rd
Hampden, MA 01036
Rediker Software, Inc., 2 Wilbraham Road, Hampden, MA 01036
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