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I really thought customer service was a thing of the past, but everyone I have talked to on the Rediker team, from sales, to training, to ongoing support, has been exceptional. They know the product inside and out, and they know schools! So even when I don't how to explain what I'm trying to do or I'm not even familiar enough to know what to ask for, they can anticipate what I really need and quickly come up with the best solution. If I call them with a small question, they answer the bigger questions too. Everyone has been good at explaining things so I could understand and learn, even when I was a newcomer. But the best thing is that all the people I have talked to have been consistently patient - no, beyond patient - I would have to say cheerful and enthusiastic. So, no matter how frustrated or stressed or embarrassed I might feel when I call, I always end the call feeling understood, helped, relieved and empowered.

Monique Bourgeois, Administrative Assistant

Hilltown Cooperative Charter Public School, MA

I am always so pleased with Rediker's Tech Support Team. They are top notch! Extremely knowledgeable.

Kathy Grubb, Technology Director

Bishop Noland Episcopal Day School, Lake Charles, LA