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Leadership

Richard Rediker
CEO, Founder and Owner
CEO, Founder and Owner
Richard Rediker
CEO, Founder and Owner
Former journalist and high school chemistry teacher, community leader and entrepreneur. Founded Rediker Software in 1979 while using a Commodore Pet computer with the goal of creating a program that would save him time keeping track of student tardies. That program is known today as the student information system AdminPlus and is used by thousands of schools in all 50 states and more than 115 countries. Rich is a world traveler, Asian food and Boston sports fanatic, and proud grandpa. He loves walks in the woods, swimming laps with golden retriever Emma and spending time in Cape Cod with family and friends.
Robbin Vipond-Lauzon
President
President
Robbin Vipond-Lauzon
President
A licensed CPA with the state of Massachusetts, MBA from Georgia State University and 30+ years of Finance and Operations experience. Outside of work, I love being a mom and spending time with my family. I also enjoy cooking and creating new recipes to share with my family and friends.
John Lynch
Vice President of Development and Support
Vice President of Development and Support
John Lynch
Vice President of Development and Support
Husband, proud dad, WPI alum and sports fan. Bowler, reader and music lover. Always looking for new experiences.
Jaggu Murthy (Jagannathan Srinivasamurthy)
VP of Products and Development
VP of Products and Development
Jaggu Murthy (Jagannathan Srinivasamurthy)
VP of Products and Development
Husband, father of two kids and from Kerala (God's Own Country!), India. A mathematics enthusiast with a passion for problem-solving. Keen interest in electronic gadgets and home automation.
Tanya Peart
Vice President of IT
Vice President of IT
Tanya Peart
Vice President of IT
Happy wife, BP and RPI Alumni. Loves a challenge, strong believer, optimist. I spend most of my time safe guarding servers and solving problems.
Teresa Helton
Director of Training and Implementation
Director of Training and Implementation
Teresa Helton
Director of Training and Implementation
Former Rediker customer, Texan, wife, mother, and Nana to three precious girls. I love reading and spending time with my family.
Susan Brady
Director of Sales
Director of Sales
Susan Brady
Director of Sales
An energetic & passionate sales professional, fly fisher and ballroom dancer. Loves to hang out with her husband and lose herself in nature.
John Schreck
Director of Marketing
Director of Marketing
John Schreck
Director of Marketing
Marketer, Artist, Rocker, Dreamer, Thinker, Learner. I was a nobody until those movies came out!
Marissa Quintero
Director of Support
Director of Support
Marissa Quintero
Director of Support
Proud mom of two boys. I love reading, exercising, being an advocate for Women’s Rights, and dancing Salsa!
Sharon Swaby
Director of Customer Success
Director of Customer Success
Sharon Swaby
Director of Customer Success
Inspired by my mother who encouraged me “to reach for the stars”. Proud Prairie View A&M University alumn w/ a Bachelor's and Master's in Education.

The Team

Obaida Abdul-Rahim
Trainer
Trainer
Obaida Abdul-Rahim
Trainer
Former IT Director at a Rediker School. Chief Sarcasm Officer. Enjoys the Florida sunshine.
Ryan Allard
Jr. Customer Support Representative
Jr. Customer Support Representative
Ryan Allard
Jr. Customer Support Representative
A STCC Graduate, I enjoy traveling and being outdoors. During the weekends, you can find me on the beach, a field, near the streams, or on top of mountains.
Cameron Asselin
Jr. Customer Support Representative
Jr. Customer Support Representative
Cameron Asselin
Jr. Customer Support Representative
Musician and gamer. I play guitar and sing in a band with a few friends. When I’m not playing or listening to music, you can probably catch me playing Halo or reading a Junji Ito manga.
Amanda Biron
Creative Marketing Manager
Creative Marketing Manager
Amanda Biron
Creative Marketing Manager
Growing up on a farm has made me a nature lover at heart with a passion for hiking, running, meditation, and living in the moment.
Jerrod Campion
Customer Support Representative
Customer Support Representative
Jerrod Campion
Customer Support Representative
Recent graduate of Tech Foundry. Enjoys gaming, playing guitar, and driving the speed limit.
Ted Chmura III
Technical Sales Manager
Technical Sales Manager
Ted Chmura III
Technical Sales Manager
Christian - husband - father - son - brother - composer - producer - hiker - versatilist.
Louis Costales
Customer Support Representative
Customer Support Representative
Louis Costales
Customer Support Representative
Grandfather of 5 beautiful kids. Love to travel, read and watch good movies. My favorite topics of conversation are politics and religion.
Infiney Daniels
Jr. Customer Support Representative
Jr. Customer Support Representative
Infiney Daniels
Jr. Customer Support Representative
Ruben Davis
Customer Support Representative
Customer Support Representative
Ruben Davis
Customer Support Representative
Father and adventurer with a love for snowboarding, playing different instruments, gaming, new technology, and trying new things.
Jonathan Delaunay
Customer Account Manager
Customer Account Manager
Jonathan Delaunay
Customer Account Manager
Born and raised in France, I am a proud husband and father of two troublemakers. I love trying out new foods, local breweries, wine tasting, watching New England football, and dancing to streamed music with my kids!
Margaret Duffy
Senior Trainer
Senior Trainer
Margaret Duffy
Senior Trainer
Mother, grandmother. As a teacher, working as a trainer at Rediker allows me to indulge my teaching habit without having to do grading.
Colleen Dunse
Product Owner
Product Owner
Colleen Dunse
Product Owner
Wife, mother, McNeese State University graduate, former customer, 12 years with Rediker, work from home office in SW Louisiana.
Chad Fidalgo
Facility Manager
Facility Manager
Chad Fidalgo
Facility Manager
“Chad of all Trades”
Shelley Frisoni
Trainer
Trainer
Shelley Frisoni
Trainer
Ohio State graduate, dog lover, knitter, sewer, (with a large yarn & fabric collecting problem) and jigsaw puzzle phenom.
Sarah Girard
Jr. System Administrator
Jr. System Administrator
Sarah Girard
Jr. System Administrator
Mother of 4 wild and crazy boys! Techie at heart with a passion for cybersecurity and ethical hacking. On my spare time, I enjoy going for walks, dabbling with my computer hobbies, eating, and playing video games with my army of children.
Ashley Hartt
Customer Account Manager
Customer Account Manager
Ashley Hartt
Customer Account Manager
Avid reader, passionate amateur cook, mother of two amazing children, beach addict, and a green belt in taekwondo.
Collin Heisler
Jr. Customer Support Representative
Jr. Customer Support Representative
Collin Heisler
Jr. Customer Support Representative
Always striving to learn more about technology. I love to travel and appreciate nature whenever possible. Bookworm, gamer and big Star Wars fan.
Cloid Helton
Senior Trainer
Senior Trainer
Cloid Helton
Senior Trainer
Proud Texan. Worked in private education for 23 years. Former coach, teacher and principal. AdminPlus, TeacherPlus, and Admissions trainer.
Cassie Hines
Support Team Lead
Support Team Lead
Cassie Hines
Support Team Lead
Super New England football fan! Tech Junkie. Cat mom of 4. I love hiking, going to the beach and playing video games.
Toni Jacobs
Customer Support Representative
Customer Support Representative
Toni Jacobs
Customer Support Representative
Passionate about helping people, a love for animals. I enjoy traveling around the world. Best of all, I love to laugh...it’s the best medicine.
Anty Kailola
Accounting Supervisor
Accounting Supervisor
Anty Kailola
Accounting Supervisor
Coupon queen, foodie, wife and mother of two boys. I love grocery shopping and hunting for good deals.
Jessica Lanier
Jr. Customer Support Representative
Jr. Customer Support Representative
Jessica Lanier
Jr. Customer Support Representative
I love long walks outdoors, travel, warm weather, yoga, sci-fi, all things tech, my son G, and my two cats Kitty and Leo.
Kyle Larose
IT System Specialist
IT System Specialist
Kyle Larose
IT System Specialist
Avid gamer and techie. Major New England football fan. I enjoy gaming with friends, and hanging with my girlfriend and puppy.
Kevin Mack
Senior Trainer
Senior Trainer
Kevin Mack
Senior Trainer
Father of two girls, perpetually jet-lagged world traveler, geek at heart.
Hazrat Mangal
Customer Support Representative
Customer Support Representative
Hazrat Mangal
Customer Support Representative
I received a bachelor’s degree in computer science at Nangarhar University. I have a strong passion for Database Administration. I like to travel around the world and play football.
Sopheak Mar
Senior Business Development Manager
Senior Business Development Manager
Sopheak Mar
Senior Business Development Manager
Husband and father of two girls, outdoor enthusiast, black coffee only. Free time is spent watching NBA games and casting away at my top secret fishing hole.
Manish Mathew
Business Development Manager
Business Development Manager
Manish Mathew
Business Development Manager
I enjoy being creative and innovative. I love trying new things, creating new methods, and introducing new ideas.
Jairo Meza
Accounting Specialist
Accounting Specialist
Jairo Meza
Accounting Specialist
Numbers and coffee lover. Passionate for languages and travel, always seeking for new life lessons while enjoying the journey.
Lulu Mitchell
Human Resources Assistant
Human Resources Assistant
Lulu Mitchell
Human Resources Assistant
My daughter is the highlight of my life, I enjoy traveling, meeting new people, reading, dancing, and a great cup of coffee. Life is such a great joy!
Cooper Muller
Jr. Customer Support Representative
Jr. Customer Support Representative
Cooper Muller
Jr. Customer Support Representative
Studied computer programming, repair, security, and netwroking at Westfield Techical Academy, as well as Cyber-Security at Springfield Technical Community College. Through shared interests and spending lots of time with my family and friends, I have a strong passion for tabletop games, running, working out, and computers.
John Nathan
Customer Account Manager
Customer Account Manager
John Nathan
Customer Account Manager
Married to my best friend Janice and father of three great kids. I'm a diehard football and hockey fan. I also enjoy hiking, fishing, gardening, Cape Cod, and exploring unpaved country roads throughout Western Massachusetts.
Alexandria O'Brien
Creative Marketing Manager
Creative Marketing Manager
Alexandria O'Brien
Creative Marketing Manager
RIT alum w/ background in digital animation.
Haley Pacocha
Support Team Lead
Support Team Lead
Haley Pacocha
Support Team Lead
I am a recent graduate from Westfield State University, and in my free time I enjoy hiking, kayaking and snowboarding.
Jorge Perez
Junior IT Engineer
Junior IT Engineer
Jorge Perez
Junior IT Engineer
A Graduate of National University of Engineering in the beautiful country of Nicaragua, I have 24 years of experience as an IT Coordinator in a private Catholic school. I also love soccer and dogs!
Jas Pindzic
Web Marketing Manager
Web Marketing Manager
Jas Pindzic
Web Marketing Manager
Website coding is something I enjoy doing daily. I actively learn new technologies and stay up to date on industry trends and advancements. I also love to travel with my family.
Susan Reid
Senior Trainer
Senior Trainer
Susan Reid
Senior Trainer
Wife, mother, friend. Enjoy traveling, fine wines, coffee, healthy eating, sewing, yoga, working out, spending time with family and friends.
Asia Roberson
Trainer
Trainer
Asia Roberson
Trainer
I love all genres of music, trying new foods, and learning new things. My favorite past time is going to the beach.
Jason Rzasa
Admissions and Gradebook Product Owner
Admissions and Gradebook Product Owner
Jason Rzasa
Admissions and Gradebook Product Owner
I’m an alumn of the University of Massachusetts - Amherst, Computer Science Department, avid reader, and lifelong baseball fan.
Melanie Rzegocki
Accounting Specialist
Accounting Specialist
Melanie Rzegocki
Accounting Specialist
Bay Path College alum, science & animal lover, sister, and proud auntie of six. Enjoy country music, hiking with my dog and being with my family and friends.
Bob Santiago
Senior Business Development Manager
Senior Business Development Manager
Bob Santiago
Senior Business Development Manager
NY born, UMass grad - Latin dancing addict - I taught English in three countries on two continents abroad before joining Rediker Software.
Brandon Sawdon
Product Owner and Trainer
Product Owner and Trainer
Brandon Sawdon
Product Owner and Trainer
Graduate of Eastern Michigan University and ten years of classroom teaching experience in a private Catholic school. I build my own computers and love playing darts. When not working or playing hard, I love to lounge with my dogs on the couch and watch Detroit sports!
Sue Van Wyck
Product Owner
Product Owner
Sue Van Wyck
Product Owner
Former Database Coordinator for a Rediker School District. I enjoy spending time with my family, DIY projects, and eating out!
Daniel Witkowski
Support Team Supervisor
Support Team Supervisor
Daniel Witkowski
Support Team Supervisor
I am a lifelong Connecticut resident who enjoys going to the movies, taking walks, and learning about all things Lord of the Rings. Grave before Shave!